Top Mistakes Made By Small Business Owners

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Starting a business can be exciting and even life-changing. However, lots of small business owners make the same mistakes over and over again. If you want to learn from these mistakes, this guide will help. Here are the top mistakes made by small business owners.

Stop learning

When your small business starts to become successful, it’s easy to fall into the trap of thinking you’ve made it. But, there’s a difference between short-term success and long-term success. If you want to grow your small business and make it a lifelong pursuit, you need to continue learning. That means attending courses, learning from mentors, and generally keeping an open mind to new ideas.

Failing to plan

As a small business owner, you might feel like you’re constantly putting out fires. You are in charge of products, customers, finances, and everything in between. This can lead to a breakdown in the future planning for the business. Failing to plan can make your team feel directionless and can ultimately lead to the business going under. You should always have a short-term and long-term plan for the business.

Not staying organized

Organization is key to success, especially for small businesses. You need to have quick access to important documents, create business processes that streamline the workload, and pay vendors on time. Plus, it’s important for small business owners to stay abreast of tech that can help them run the business more smoothly, like business cloud services, for example.

All work and no play

Small business owners are normally very passionate about their business. That means long hours spent ensuring that everything is done to the highest standard. But it’s important to ensure that you don’t forget to enjoy life and take time to relax. Burnout is a real thing, and it is detrimental to the running of a small business.

Take your existing customers for granted

As a business grows, there is a constant influx of new customers. But that doesn’t mean you can take your existing customers for granted. It’s far more costly to attract new customers than it is to sell to existing customers, so you need to keep them sweet. Offering loyalty incentives is a great way of keeping a dedicated customer base.


As a business grows, there is a demand for new staff. However, some small business owners struggle to let go of responsibilities and delegate them to new staff. This can cause a micromanagement issue. It’s important to give staff space to do their work and set targets for them. Then, their performance can be reviewed properly. Moreover, those tasks that aren’t your core ones, like bookkeeping, can be outsourced to a bookkeeping firm to eliminate micromanagement.

One-stop-shop mentality

You can be all things to all people. As a small business, it’s better to focus on a couple of high-quality products or services instead of getting bored and moving into new areas. Most successful businesses build their success on the back of one or two flagship products. Then, when they have a big enough market share, they can branch out.

Neglecting marketing

Marketing is one of the most important arms of any business. A strong marketing (and digital marketing) team will take your business from strength to strength. They can identify new marketing channels, act on customer insights, and build a strong brand identity. But that’s just the beginning. Small business owners that don’t invest in marketing are doomed to fail. This should be one of the main focuses when you’re starting out.